COVID Policy

We respect all Government Covid rules & guidelines in terms of working practices, and as required by the HSE have a policy designed to protect our customers and ourselves. A copy of our own policy can be requested by anyone wishing to deal with RDM computers. Let’s all keep safe!

Latest tech monthly articles as published in the Cottingham Times

EVERY MONTH RICHARD MILLS, OWNER OF RDM COMPUTERS WRITES A TECHNOLOGY ARTICLE WHICH IS PUBLISHED IN THE COTTINGHAM TIMES MAGAZINE. THIS INCLUDES THE LATEST NEWS,HELPFUL HINTS & TIPS, WHAT TO DO & NOT TO DO, WHICH MANY PEOPLE FIND USEFUL TO CUT-OUT AND KEEP. YOU CAN READ THE LATEST ARTICLE HERE THE PREVIOUS ISSUE HERE, OR THE PREVIOUS ONE HERE, OR IF YOU WOULD LIKE A FEW BACK COPIES BY EMAIL, THEN JUST DROP US A LINE.

"Have you tried turning it off and turning it on again..."

It's a good line from the IT Crowd on TV, but its amazing how often it works! If your PC or laptop starts up and then stops at a black screen, try this. With the computer on, hold the power button in for about 9 or 10 seconds (not less) until the computer goes off completely and leave it for a few minutes. In the case of a laptop, disconnect the power lead, turn it over and remove the battery pack as well. Then start it it up as normal. We call this a 'hard reset'. This also fixes a glitch with Windows 10 where the start button or Live Mail don't work. 

Windows 10 launch date announced

The next and possibly last (as we know it)version of Microsoft's operation system will be released on new PCs on July 29th. Welcome back the good old Start Button, a completely new web browser plus redesigned tiles from Windows 8. Microsoft has said there will free upgrades to users of Windows 7 & 8.

Posted by Richard Mills

Windows 10 news

The latest build (10049) of Windows 10 Technical Preview seems quite fluid to use. Most people will appreciate the return of the Start button. Spartan browser now included, which will be re-incarnated later with a new name. Internet Explorer is set to disappear surprisingly after all these years. 

Karoo Internet and email problem 31 July 2014

Statement from Karoo website re access problems

Service Issue

Some of our customers may be having problems connecting to the Internet. The issue has now been resolved but you may need to switch your router off and back on again to restore service. We apologise for any inconvenience this may cause. 

If you have factory reset your router by mistake, please see our articles on how to setup your router.
KC Supplied routers
Non KC supplied routers.

Last update: July 31, 2014 Next update:

GameOver Zeus Virus scare...

This latest nasty made the headlines recently, so do make sure your anti virus protection is up to date, and be extra vigilant with email attachments. Most of these viruses spread by computer users inadvertently clicking on links or attachments so infecting their own computers. The golden rule is of course if you don't recognize the sender, or the attachment type, just delete it, and then empty you Deleted Items folder.

Please see this helpful link from our anti virus provider ESET for more info:

http://www.eset.co.uk/Cyber-Attack