Since 1999, we have looked after home computer users. 

In an increasingly digital world, many people struggle to get to grips with the terminology that has crept into our daily lives. If this is you, and you want explanations and step by step help in Plain English, then you have come to the right place. 

many years experience in the IT business dealing with mainly home users gave me a different perspective on things. Also for a similar time writing articles for local publications, and fronting a successful and popular radio phone-in feature and writing for PC Retail, the UK’s leading trade magazine, I know what people want is straightforward and easy to understand advice, not 'techno-speak'.